This page is a plain-language summary template and is not legal advice. It describes how we handle data while operating SyncTalent.ai. Candidate personal information is never placed in logs or URLs.
Data we process
- Account data — names, work emails, and roles of your team members.
- Customer data — requirements, candidate profiles, submissions, and communications you bring to or generate on the platform.
- Usage data — logs and metrics used to operate, secure, and improve the service (excluding candidate PII).
How we use it
We process data solely to provide the service: ingesting and deduplicating requirements, sourcing and matching candidates, screening, packaging, submitting, and monitoring. We do not sell your data.
AI processing
Model calls route through an AI gateway. We send only the data needed for a given task and apply work-authorization and consent rules before any matching or outreach. Every submission and consent action is written to an immutable audit log.
Sharing
We share data with the integrations you connect (for example, your ATS via Bullhorn and Merge.dev) and with infrastructure subprocessors that help us run the service under appropriate agreements.
We also use Google Analytics 4 to measure aggregate usage of the site. It runs in consent mode and stores nothing on your device unless you accept the cookie banner, and it is not used for advertising. It measures page views and navigation only — candidate personal data is never placed in page URLs or passed to analytics. See the Cookie Policy for the detail and how to opt out.
Retention & your choices
We retain customer data for as long as your account is active and for a reasonable export window after termination. You can request access, correction, or deletion of personal data, subject to legal obligations.
Security
We use encryption in transit, scoped access controls, and audit logging. Candidate PII is kept out of logs and URLs by design.
Contact
Privacy questions or requests? Contact us →